Delivery time
We try to send you package as quickly as possible, we strive to do this within two working days.

Shipping costs
Shipping costs are € 5.95 within the Netherlands up to 23 kg, with the maximum size of 100x70x50.
Free shipping for orders from € 75 within the Netherlands.
For packages outside the Netherlands but within Europe different rates are applied, which you can find when you place an order.

Return & exchange
If you are not satisfied with your online order, you have 14 days to return the item from the date you received your order.  The item must then be returned intact and neatly packed together with the completed return form to by Bliss.

Pay attention! The costs that come with this are for the account of the buyer. If the item is well received, pays the purchase amount excluding shipping costs to the account of the buyer. Costs of damage and loss are also for your account. That is why we also advise you to send the package with a track & trace code.
If you want to exchange an item, we will send the new item (if available).
Shipping costs will be charged for exchanges.
For returns, the shipping costs are deducted from the amount to be refunded.

Register your return shipment in advance via email at

The return address is:
By Bliss
Jan Glijnisweg 89A
1702 PA Heerhugowaard

You can download the return form below:



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